Color Printing Services
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Frequently Asked Questions
What kind of printing does CatPrint do?
CatPrint specializes in high-quality, short run color printing. We can print any document you want, including (but of course not limited to): color invitations, post cards, holiday cards, church and club bulletins, pamphlets, special event announcements, flyers, programs, business cut sheets, hand-outs, statement cards, promotional materials, posters, banners, and business cards. We print all sizes of documents and will fold, bind and ship them any way you want. Basically, if you can dream it – we can print it!

I don’t see my document size listed. Can I still get it printed?
Of course! CatPrint’s order page has a place for you to choose Custom Size, and enter your document’s dimensions. It’s that easy!

I’ve heard that using CatPrint helps control my printing costs. How does that work?
CatPrint helps you by eliminating the need to keep printed material in stock. No more out-of-date price lists in the back room or throwing out extra flyers. With no minimum quantity and variable printing capability, you can print exactly what you want, in the exact quantity you need. And because of CatPrint’s low turn-around time, you can order only a few days before you need your prints.

What is variable printing capability?
Variable printing is for customers who want different things on the same sort of document. Numbered coupons, company information sheets with different branch addresses, business cards with different names, or the same business card with different backgrounds. Variable printing saves you time and money, no matter what you need done.

What exactly does no minimum quantity mean?
Exactly what it sounds like. Whether you want 500, or 50, or only 3 copies of your document - CatPrint is happy to help! We print as many or as few copies as you want. You can order in any increment you want - no need to order 50 or 10 more at a time. Each job has a small set-up fee, then you pay only for the prints you actually order. We print only what you need, when you need it.

How quickly will I receive my CatPrints?
Our turn-around time is super low – we guarantee that there will be no more than five days between when we see your order and when you receive the order. With 3- and 2-day delivery available on all orders, and next day delivery available upon request, CatPrint is the fastest way to get color prints to your door.

How easy is it to get my documents to CatPrint?
Really, really easy. Simply convert any document to PDF format, then upload it using our free custom software. You can use any commercially available PDF utility – we’ve even found some free utilities online for you. See All About PDFs for more help on converting your document, as well as information on why CatPrint uses this versatile format.

Where can I find free PDF converters on the Web?
For PCs, try either www.PDF995.com.
For Macs, www.PrintToPDF.com.

Is there any way for me to proof my documents?

To insure that we print what you want, CatPrint turns each of your pages into a low resolution image. Which you can view after your PDF upload completes. Our printing process guarantees what we print will look just like these images, but at a much higher resolution.

It is important to proof these images, so that when when you open that package from CatPrint, you are getting just what you expect.

Some things to check for:
  1. Check that all your text is displaying correctly. If its not check your settings on your PDF creation utility, and make sure that you are embedding fonts in the PDF.
  2. If you are using advanced drawing features in your word processor or drawing program, please check that these will be printed correctly.
  3. Of course please check your spelling, phone numbers, weblinks, and email addresses.
  4. Check to make sure that you have the correct margins. For standard documents you should have a 1/8" white space on all margins. For full bleed documents see the full bleed help information for more details.
  5. Check to make sure that the "Orientation" and "Flip Style" parameters are correct.
  6. Check to make sure you have uploaded the correct number of pages.
If you would like a hardcopy proof of your document, then please order a single copy of your job (you can do this on the shipping page.)

So, how low are CatPrint’s prices?
Amazingly low! Four-color, one-sided prints are as low as 31¢ per page, glossy, full-color business cards are as low as 25¢ per page, you can get 50 full color, customized glossy greeting cards for less than $25! And these prices are not for low quality jobs with zero options, these are for high quality jobs with loads of interesting options. We welcome you to try out our price calculator and see how much your job will be, because we know you’ll be surprised.

How can CatPrint afford to print at those prices?
CatPrint’s founders have over 50 combined years of experience in all aspects of printing and color science. We use the most up-to-date printing technology available and have improved the processing of print jobs to provide speedy, high-quality, affordable printing to individuals and small organizations.

Do such low prices mean low quality?
Absolutely not! CatPrint provides high resolution, 1200 dpi prints using a four-color printing process that is certain to bring out the best in your documents. Every job is produced at the same top quality, ensuring that every customer receives beautiful prints.

How is my CatPrint order total calculated?
Your order total is a combination of factors including the paper type and document size of your job, the finishing (folding or other document preparation) options, the amount of full color printing your job includes, processing costs, and whether or not your document is full bleed (color printed to the edge of the document). That’s a lot of factors, but CatPrint’s site will dynamically calculate the total cost of your job as you select options, making sure that you always know exactly how much a job is going to cost.

What kinds of payment does CatPrint accept?
CatPrint accepts Visa, MasterCard, American Express and Discover cards.

Do I have to create an account to CatPrint?
Definitely not! Although every CatPrint customer has the option of conveniently saving their shipping address and billing information on our secure servers, this is not mandatory. If you would prefer to enter your information every time, this option is also available.

How do I know that information I send to CatPrint is secure?
CatPrint’s online shopping cart system uses 128-bit encryption, and VeriSign also guarantees all of our credit card payments. At CatPrint, your information is completely secure.

Does CatPrint offer refunds or returns?
In the unlikely event that we mess up when printing your document, we offer a full refund. You can view our full refund policy here.

I want to make a (blank), but don’t know how, can CatPrint help?
CatPrint provides a range of document templates to stimulate your creativity. We have templates for everything from business cards to dramatic programs. View them all here.
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